Kindled Support Center

During sign-up, you'll be guided through profile setup where you can upload up to 6 photos, write a bio, select spark prompt tags, and set your preferences. You can edit your profile at any time by navigating to your Profile tab and tapping Edit Profile.

Kindled uses your location to discover compatible singles nearby. Your precise coordinates are never shared publicly; only your city name and approximate distance (e.g. "4 miles away") are displayed to potential matches.

You can delete your account at any time in the app under Settings > Delete Account, or visit our dedicated web page at https://kindled-prod.web.app/delete-account. Account deletion is permanent and removes all photos, matches, and message history.

Kindled Plus unlocks premium features including: unlimited likes, seeing everyone who liked you, rewinding accidental passes, profile boosts, and advanced discovery filters.

Subscriptions are managed directly through your native app store account:

• iOS (Apple App Store): Open iPhone Settings > tap your Name > Subscriptions > Kindled.
• Android (Google Play Store): Open Play Store > Profile icon > Payments & Subscriptions > Subscriptions > Kindled.

You can also tap Manage Subscription in the app Settings screen to jump directly to your store's billing portal.

Go to **Settings** in the Kindled app and tap **Restore Purchases**. As long as you are logged into the same Apple ID or Google account used to make the purchase, your Kindled Plus status will be restored automatically.

Tap the 3 dots (...) on any user's profile card or chat screen and select Report User. Choose a reason (harassment, fake account, inappropriate content) and submit. Our moderation team reviews all reports within 24 hours.

Kindled is strictly an 18+ platform. We enforce automated media moderation and strict zero-tolerance policies for CSAE / CSAM or underage usage. Read our full Child Safety Standards for details.